Friday, March 22, 2013

Telemarketers

 

**WARNING THERE MAY BE SOME FOUL LANGUAGE IN THIS POST***

Happy Friday everyone! Hope your week went by in lightening speed! It did around these parts because now the office has this little spring buzz going on. It happens every year as we are gearing up for the busy summer season!

How do I know there is a buzz in the office? Well, the most tell tale sign is the phones begin ringing more then usual. People looking for prices, information and an abnormally high amount of telemarketers.

And that’s what’s on my mind on this particular Friday. Let me tell you that story.

This week has been a busy one for all of the guys on the farm. The last snow storm of the season is always a hard one to get through. You are sick of snow yet you have to be out there morning and night cleaning up that white stuff. My father was one of those people this week working on clearing snow. He was exhausted but he had some responsibilities to take care of in the office.

Just as he was packing up to leave the office to go home for bed the phone rang and it was for him. It was clearly a telemarketer because you could hear Dad saying, “No, thank you. I’m really not interested” but the guy was insistent and eventually my tired father hung up the phone on the guy.

Dad said his good byes and off he went home.

Not even 2 minutes after he had left the phone rang again. I picked it up and here is how the conversation went:

Telemarketer dude = TD

Me: “Hello, how may I help you?”

TD: “Hi there! I was just speaking to Bill and we have seemed to lose connection. May I speak to him again?”

Me: “I’m sorry no, he has left for the day.”

TD: “No he hasn’t. I need to talk to him. I was about to give him a very special quote.”

Me: “Yes, I know. I heard him speaking to you and I believe he said repeatedly that he hasn’t interested. Even so, he really isn’t here. He has left for the day.”

TD: “You are lying! Tell that little pussy to get on the phone!”

Me: “Excuse me?”

TD: “You heard me! Tell that little pussy to get on the phone with me!”

Me: “Excuse me but that is my father you are speaking about and I really don’t appreciate you calling him that!”

TD: “That’s not your father! You’re lying! Now, get him on the phone you little bitch!”

Me: “Excuse me? I’d like to speak to your manager, please.”

TD: “I am the manager! I own this place you little bitch!”

Me: “Well then I have no idea how you get any business. Have a nice day.”

*Hang up!*

I really wish that this was my only experience. Not even 2 months ago I got another call from a telemarketer. When I told him I really wasn’t interested he told me that I was “Pathetic”!

Can you really believe that? Has that happened to anyone else? I’m pretty sure that it was a ploy to try to keep me on the phone longer but have telemarketers really come to the point where calling people names is going to get them farther? Sell more? To me, you will always attract more with honey. Obviously, not everyone feels the same. I just don’t understand what the world is coming to. We laugh about it now here at the office but sometimes I get thinking about someone like my 92 year old Grandma taking a call like that and it worries me.

Maybe I’m just old fashioned but I truly believe in treating people with the upmost respect. I help to run our family business and if someone was to tell me that being aggressive and rude to people would get me farther ahead, I wouldn’t do it. I don’t treat or talk to human beings that way.

I believe in the golden rule, treat others how you would want to be treated.

Happy Friday!

xo

7 comments:

  1. OH MY GOD! Seriously?! I would have had some choice words for the guy myself. Ugh. People can be SO rude. I once got into it with a bill collector from my gym. My card expired and I updated my info online but it didn't stick so they couldn't charge me. She called me a liar and told me I was trying to steal money. I was like, what?! It didn't end well... for her. Yikes. Sorry you had to deal with that.

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  2. OMG, that's crazy! I have never had anything like that before but usually I just hang-up right away before they can get 2 words in..lol

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  3. OMGosh!!!! That is insane!

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  4. I thought only the people receiving the call were allowed to swear at telemarketers....thats my tactic for dealing with them haha

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  5. I would have told him that his call was being recorded for "quality assurance" purposes. Ha!

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  6. This shocks the holy loving life right out of me. I'd have been furious!

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